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Privacy Policy

Last Updated: February 7, 2026

Introduction

HomeBit, Inc. ("HomeBit," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Phone number, email address, and profile information
  • Home Information: Property details, utility bills, repair receipts, maintenance records, and home improvement documentation
  • Communication Data: Messages, support requests, and feedback you provide
  • Payment Information: When applicable, billing details and transaction history

1.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: How you interact with our Services, features you use, time spent, click patterns
  • Location Information: With your permission, precise or approximate geolocation data
  • Log Data: IP address, browser type, access times, pages viewed, and referring URLs
  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and local storage

1.3 Information from Third Parties

We may receive information from third parties, including:

  • Utility providers (with your authorization)
  • Contractor and service provider partners
  • Analytics providers
  • Social media platforms (if you choose to connect)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Personalize and improve your experience, including delivering relevant content and advertisements
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, prevent, and address technical issues, fraud, and illegal activities
  • Comply with legal obligations

3. Advertising and Marketing

3.1 Our Advertising Practices

HomeBit uses your information to deliver personalized advertisements and promotional content within our app and through other channels. This helps us provide you with relevant offers for home services, products, and improvements that may benefit you as a homeowner.

3.2 Types of Advertising

We may show you:

  • Advertisements for home improvement products and services
  • Promotional offers from contractors and home service providers
  • Utility and energy-saving product recommendations
  • Home insurance and warranty offers
  • Other products and services we believe may be relevant to you

3.3 Advertising Technology

We may use advertising technology partners to help deliver relevant ads. These partners may use cookies, device identifiers, and similar technologies to collect information about your use of our Services and other websites and apps.

3.4 Your Advertising Choices

You can opt out of personalized advertising by:

  • Adjusting your device settings (iOS: Settings > Privacy > Tracking; Android: Settings > Google > Ads)
  • Using industry opt-out tools such as the Digital Advertising Alliance's AppChoices app
  • Contacting us at privacy@homebit.com

Please note that even if you opt out of personalized advertising, you will still see advertisements, but they may be less relevant to you.

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Personal Information

HomeBit does not sell, rent, or trade your personal information to third parties for monetary consideration. We value your trust and are committed to keeping your data within our ecosystem.

4.2 Service Providers

We may share your information with third-party vendors, service providers, contractors, and agents who perform services on our behalf, such as:

  • Cloud storage and hosting providers
  • Payment processors
  • Customer support services
  • Analytics providers
  • Marketing and advertising partners (for our own campaigns only)

These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from selling or sharing your information with others.

4.3 Business Transfers

If HomeBit is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice within the app of any change in ownership or uses of your personal information.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of users or the public
  • Protect against legal liability

4.5 With Your Consent

We may share your information with third parties when we have your consent to do so, such as when you choose to connect with a contractor or service provider through our platform.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your personal information
  • Applicable legal, regulatory, tax, accounting, or other requirements

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Update

You can access and update certain information through your account settings within the app. You may also contact us to request access to or correction of your personal information.

7.2 Deletion

You may request deletion of your personal information by contacting us at privacy@homebit.com or using our Support Form. Please note that we may need to retain certain information for legal or legitimate business purposes.

7.3 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us. You may continue to receive service-related and other non-marketing communications.

7.4 Mobile Device Settings

You can manage app permissions, including location services, notifications, and tracking preferences, through your device settings.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

8.1 Right to Know

You have the right to request that we disclose what personal information we have collected about you in the past 12 months, including:

  • The categories of personal information collected
  • The categories of sources of personal information
  • The business or commercial purpose for collecting personal information
  • The categories of third parties with whom we share personal information
  • The specific pieces of personal information we have collected about you

8.2 Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

8.3 Right to Correct

You have the right to request correction of inaccurate personal information.

8.4 Right to Opt-Out of Sale/Sharing

As stated above, we do not sell your personal information. However, California residents have the right to opt out of the "sharing" of personal information for cross-context behavioral advertising. To exercise this right, please contact us or adjust your device settings as described in Section 3.4.

8.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

8.6 Submitting CCPA Requests

To exercise your California privacy rights, you may:

  • Email us at privacy@homebit.com
  • Call us at 1-800-HOMEBIT
  • Submit a request through our Support Form

We will verify your identity before processing your request, which may require you to provide additional information to confirm your identity.

8.7 Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request information regarding the disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their direct marketing purposes without your consent.

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@homebit.com, and we will promptly delete such information.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@homebit.com
  • Address: HomeBit, Inc., 1234 Market Street, San Francisco, CA 94102
  • Support: Contact Support

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